Sydney LETS (NSW)
Terms & Conditions of Use



Every member's time is of equal worth


1 hour of time is worth 35 operas. Whether you are professional or amateur, spent 3 years at Uni or 20 years perfecting your skill - your time is as valuable as the next.


Contribution is essential


Instead of "what's in it for me?" it's "what can I contribute?"


For more details about Sydney LETS philosophy:


It is free to join Sydney LETS, however there is an annual fee of 30 Operas + $5 due in July. For more info check out the Sydney LETS website .




  1. Sydney LETS is a non-profit organisation providing a service that allows members who have joined Sydney LETS and accepted this Membership Agreement ("members") to exchange information that facilitates trading of time and goods.

  2. Sydney LETS is managed by a Committee made up of members who maintain such records of trading activities as members request. The Committee will be re-formed once each year, by election of members if the number of nominations exceeds the number of vacancies.

  3. A local "Opera" is the symbol of energy transferred between members. Members shall be willing to trade in Operas. Services are charged at 35 Operas per hour. Cash should only be exchanged to reimburse cash expenditure by a trading partner. The Committee will transfer Operas from one member's account to that of another if it is satisfied that goods or services have been provided through Sydney LETS.

  4. Members agree to keep their online offers and wants up to date, including hiding offers while they are unavailable. Members agree to respond to enquiries from other members as soon as practical, and no later than 7 days after receiving an enquiry. The Committee can hide offers, suspend or terminate a membership if they receive reports of non-response to enquiries from other members.

  5. The Committee is authorised to levy charges on members accounts in Operas and an annual cash charge at a rate determined by the Committee, which is to be calculated to cover the costs of operating Sydney LETS.

  6. The Committee may decline a transaction or a membership it considers inappropriate, and may suspend or terminate a member's account if the Committee has received two or more complaints about trading experiences with that member, provided the complaints were made by more than one member.

  7. Accountability of taxes incurred by members is the obligation of those involved in an exchange. Sydney LETS has no obligation nor liability to report to the Australian Taxation Office nor to collect taxes on their behalf.

  8. No warranty or undertaking as to the value, condition or quality of the items or services exchanged is expressed or implied by the virtue of introduction of members to one another.

  9. While all information on members accounts is considered personal and confidential, and is only accessible by registered LETS members, LETS cannot guarantee confidentiality nor be held liable for breach of it. It is a member's responsibility to protect all members details by ensuring account and password details remain confidential, and by hiding their street address if they do not wish it to be visible to other members.

  10. The Committee may act on behalf of members in seeking satisfaction from a member whose account is heavily out of balance, including by suspending or cancelling a member's account, or imposing conditions on their membership.

  11. All transactions between members are the sole responsibility of those members and no liability to the members of any nature shall be incurred by Sydney LETS or the Committee in respect of such a transaction.

  12. The only liability of the Committee to any member for any damage suffered by such a member shall be limited to damage caused by a deliberate act of the Committee that is not within the scope of its authority under this agreement.

  13. Members agree to be respectful and courteous at all times when communicating with other Members. Members will strive to avoid causing distress to any other Member.

  14. When contacted by another member to request goods or services, Members will promptly respond, regardless of whether or not they are able to provide the requested services or goods. Members understand that responding promptly to enquiries is an important part of maintaining a vibrant LETS system. Members understand that if they fail to respond to an enquiry or order received via email or phone, the Administrator can hide all of the Member’s offers and deduct 5 Operas from the Member’s account to cover administration time. An email will be sent to the non-responding Member to inform them that their offers have been hidden and to explain why this was done, and the Member will be responsible for making their offers visible again when they are ready and able to be contacted.

  15. Members agree that they will contact other members through the system only for the purpose of arranging trading. LETS social events are the appropriate forum for socialising with other members.




Disputes relating to a LETS trade:


  1. 1. If a Member is dissatisfied with a trade, they must first attempt to resolve the matter directly with the relevant Member.

  2. 2. If the dispute cannot be resolved directly, the Member can inform the Administrator via the "General Queries/Feedback" option at the bottom left of the LETS "Home" page.

  3. 3. When a Member reports a disputed trade to the Administrator, the Administrator will contact the other party to the dispute, briefly outline the allegation and ask them to present their version of events via email.

  4. 4. Where the Administrator judges that further action is required, they will inform the Committee of the dispute and state their recommended response. On the authority of the majority of the Committee, the Administrator can do one of more of the following:

    1. Cancel the trade

    2. Adjust the Operas charged through the disputed trade

    3. Place conditions upon the trading of one or both members

    4. Suspend or cancel one or both members’ accounts.


Conduct by a Member that causes distress to another Member


  1. If a Member has been distressed by the conduct of another Member, they are encouraged to inform the Administrator via the "General Queries/Feedback" option at the bottom left of the LETS "Home" page.

  2. When a Member reports an incident of distressing conduct to the Administrator, the Administrator must inform the Committee.

  3. The Committee will investigate the complaint, and can decide to:

    1. Do nothing

    2. Remind the Member of expectations in relation to their conduct and warn them of the consequences of a further report of unacceptable conduct

    3. Place conditions upon the trading of one or both Members (for example, requiring trading to be arranged through a broker)

    4. Suspend or cancel one or both Members’ accounts.

  4.  There is no available appeal body that can hear an appeal against the decision of the Committee.


By clicking below I acknowledge that I have read the above terms of use and conditions and are bound by them to the CES and Sydney LETS and their administrators as well as to other traders. I am also subject to prevailing terms and conditions regarding inter-exchange trading. I acknowledge further that these terms and conditions may be changed by Sydney LETS administration from time to time and I undertake to keep myself abreast of any changes. Participation will be subject to the terms of use prevailing at the time.


Last updated 5th May 2023